Microsoft Dynamics CRM 2016 – What’s New?
Microsoft Dynamics CRM 2016 will be released by the end of this calendar year, so what’s new in the next version? One of the prominent design goals for Microsoft Dynamics CRM 2016 is Intelligent...
View ArticleImprove your Quote-to-Order Process
It’s 2016, what are your business related New Year’s resolutions? One should be to examine your Quote-to-Order process. What is your in-between process? Do you have a solid Quote follow up process?...
View ArticleMicrosoft Surface Pro – Bring me your poor, your tired, huddled PCs…
The American dream – A Microsoft surface Pro…? I got one of these (Pro 1) about 2 years ago and the Pro 3 just 3 months ago. We are an IT provider so it is important to put on a good show and walk...
View ArticleKnock, Knock, Who’s There? It’s your CRM System – We Miss You!
User Adoption, the dirty words in CRM. You spent all of this money and now have 15 out of 90 users who work in and out and all over your expensive, shiny, new CRM solution. They love it! About another...
View ArticleLinkedIn – The Benefits of Meeting Strange People in Dark Cyber-Alleys
Like most of you, I get a ton of “I’d like to connect” traffic. Sure, you hang your digital shingle out there and folks will sometimes throw snowballs at it. I am just not sure if I should accept these...
View ArticleLinkedIn & Microsoft CRM could be a Game Changer
If you haven’t heard, Microsoft announced their intent to acquire LinkedIn for $26.2 billion. I have to admit some of Microsoft’s acquisitions make me scratch my head (remember Nokia?). Acquiring...
View ArticleDynamics 365 – Part 1 – What is Dynamics 365 and how it will be nothing less...
In this multi-part blog series I will cover Microsoft’s flagship new offering; Dynamics 365. In part 1 I will cover what is Dynamics 365 and why did Microsoft develop this platform. What is Dynamics...
View ArticleCan your Business Support a Millennial Workforce?
I visited a client the other day who mentioned that their current sales force would turnover in the next 5 years and likely be made up substantially of millennials. After a recent interview with a...
View ArticleMicrosoft Launches PowerApps & Flow
Microsoft has announced the general availability of Microsoft PowerApps and Microsoft Flow. Both services are available to users around the world, and in 42 languages. PowerApps and Flow will be...
View ArticleIntelligent Business Applications
You are most likely familiar with descriptive terms for software like CRM and ERP. These terms have been used for years to describe software that businesses run to manage their customer information,...
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